Refund Policy

1. Overview

At SwiftLaunch, we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for requesting and receiving refunds for our services.

2. Eligibility for Refunds

Refunds may be available under the following circumstances:

• Service not delivered as described
• Technical issues preventing service delivery
• Cancellation within the cooling-off period
• Force majeure events

3. Refund Process

To request a refund:

1. Contact our support team at support@thedevnomad.com
2. Provide your order details and reason for refund
3. Allow up to 5 business days for review
4. If approved, refund will be processed within 10 business days

4. Refund Timeline

Our refund policy is based on project timeline:

• Before work begins: 100% refund available
• First 3 days of work: 50% refund available
• After 3 days or final delivery: No refund available

Note: All refunds are subject to review and approval. Services already delivered or used are not eligible for refunds.

5. Partial Refunds

Partial refunds may be offered based on project timeline and progress:

• Before work begins: Full refund available
• First 3 days of work: 50% refund available
• After 3 days or final delivery: No refund available
• Additional revisions beyond the package limit (3 for Starter, 5 for Professional)
• Major scope changes requested after work begins

6. Refund Methods

Refunds will be processed through the original payment method. Processing times may vary depending on your payment provider.

7. Disputes

If you disagree with a refund decision, you may:

• Request a review by our management team
• Provide additional documentation
• Contact our customer service for mediation

8. Changes to Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

9. Contact Information

For questions about our refund policy, please contact us at swiftlaunchsupport@thedevnomad.com